Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ethneeka@gmail.com.  You can also reach us at +91-9007783581. 

If your return is accepted, we’ll send you a confirmation and/or a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ethneeka@gmail.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please make a video and click pics to support your claim and forward it on the email and whatsapp number provided to allow us to help you.

Exceptions / Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If you have another product from out site  in mind, just send us the details and we will ship it to you after adjusting the refund amount of the returned product from the same.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ethneeka@gmail.com.